Hands of Justice
What we have played => Warhammer Online => Topic started by: Rubino on November 16, 2008, 11:40:32 AM
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Just an FYI if you've used your CC to pay for your sub to War.
GOA have, once again, messed up and have automatically enabled renewal on, it appears, all accounts.
If you've suspended, cancelled or checked the "Don't auto-renew" option - check again.
Under the MOTO rules for Credit Cards (not debit cards) you can contact your CC company and get it revoked.
It doesn't apply to debit cards - so it hard or next to impossible to get the charge reversed.
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Bah... I was pleased to see they enabled direct debit for Dutchies. Alas there's no money in my bank account until Monday. And enabling it actually didn't work at all. But now I think I'll stick to prepaid cards. -_-
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Yes, I already noticed and it annoyed me since I had actually chosen NOT to get an automatic renewal.
I'm not quite buying the screwing up story either, it's a bit too convenient to have everyone renew automatically, since about half your customers will probably leave it as is.
Bah.
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It's intentional I think - there's a link, irc, to their legal T&C's in the email.
It's a PR/community screwup - community morale is low and people see it as a cheap trick to boost profits.
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i thought it was strange at the time no other MMo lets you off without having auto renewal ;)
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I think legally in the EU it has to be "Opt In" with "Opt out" enabled by default - but it's been a while since I worked in InfoSec and I'm not up on the latest Rules & Regs.