Hands of Justice

What we have played => Warhammer Online => Topic started by: Mangala on November 01, 2008, 05:34:33 PM

Title: GOA woes...
Post by: Mangala on November 01, 2008, 05:34:33 PM
So I go to log on about lunch time, and get no joy from the patcher/launcher thing.

Mess about trying to get it to work. Give up.

Go to my account, and it says my accounts not subbed - oops I think to myself, so I setup a sub. All goes well on that horrid site.

I wait a while - hey this is GOA - and try to log again. No joy.

Go back to account page, no sub shows as being created. So on the off chance it bugged I use a different card to do the same. (Not having my CC screwed by GOA before I sod off to Iceland on Tuesday!). Again all goes ok for me.

Leave it till 30 minutes ago, try to log for a nice evening RVR before getting Artheric more loot in MG (;)) and no dice again.

Checked my emails, nothing as yet to confirm a subscription creation (or two) - do we even get these? Checked both my CC and the account the other card is attached to. No withdrawals for GOA/France Telecom/WAR/Mythic whoever.

Currently emailing Tech Support via the GOA site to see if they can help me on this - basically what you see above is what they are getting, as I want to play. I have destruction to kill, and renown to get (So close to RR26 I can taste it).
Title: Re: GOA woes...
Post by: Gunnarr on November 01, 2008, 05:44:58 PM
Annoying!
Seems I was lucky to get it done in one go last week or so. :S
Title: Re: GOA woes...
Post by: Macrune on November 01, 2008, 07:49:33 PM
How goes it?

Have you had any luck with it Beo? or are you still excommunicated.
Title: Re: GOA woes...
Post by: Mangala on November 01, 2008, 08:24:01 PM
No email replies to tickets as yet.

Keeping on trying my selection of cards mind you - if I get multiple subs or withdrawals somehow I can always cancel the unnecessary ones.

Gutted too as this is my fun outlet for the next couple of days before vacation - saving money by staying in.

I should have really done this earlier in the week, but what with getting work out of the way, actually playing, alliance site to do and such, it slipped my mind. Might have worked then too.
Title: Re: GOA woes...
Post by: Macrune on November 01, 2008, 10:34:12 PM
The term is 'sods law'. It always happens to me as well if i leave something to the last minute.  :-[
Title: Re: GOA woes...
Post by: Jarkko on November 02, 2008, 06:41:06 AM
I still have a week left on my account, I guess I'd better purchase more time ASAP so that I don't end up in a similar situation  :o
Title: Re: GOA woes...
Post by: Nushka on November 02, 2008, 07:30:17 AM
From experience with GOA I would say you have hit the dreaded "invoice pending" which can last 24 hrs when you resub.
Title: Re: GOA woes...
Post by: Caradir on November 02, 2008, 03:01:03 PM
From experience with GOA I would say you have hit the dreaded "invoice pending" which can last 24 hrs when you resub.

if they have experienced this in the past shouldnt they have a fix in place, oh waits its GOA
Title: Re: GOA woes...
Post by: Mangala on November 03, 2008, 05:44:50 PM
Hahaha...

Email received at 3pm today. I have a sub.

However I am pretty much out the door for my vacation.

Feels like a waste now.  But at least its fixed before I went :)
Title: Re: GOA woes...
Post by: Caradir on November 03, 2008, 08:21:25 PM
having read this and seeing as i was down to 7 days left i thought sort it now so there would be  no probs , so subbed up yesterday, and i recieved my email within 10 mins, funny queueing system they run :)