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Author Topic: A Wow Thread  (Read 70798 times)

Offline Kurtt

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Re: A Wow Thread
« Reply #120 on: May 14, 2010, 08:24:00 PM »
Quote from: Caradir on May 14, 2010, 02:55:22 PM
well i went out and bought WotLK today however it seems blizzrd are as slow as always :) no reply to my web forms and seems they take up to a week to do so yoinks.

I feel dirty.

Phone them. That's what I did, and I got my account back within hours.

You'll need your original lisence key handy though.
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Offline Caradir

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Re: A Wow Thread
« Reply #121 on: May 15, 2010, 06:32:27 PM »
Quote from: Kurtt on May 14, 2010, 08:24:00 PM
Phone them. That's what I did, and I got my account back within hours.

You'll need your original lisence key handy though.

well ill do that on Monday and hopefully get it sorted.

Just logged into THF forums :D so ill assume my old horde toons are still in there even if i havent logged them for 3 years hehe

i know my alliance toons have been homeless since i rage quit Synchronicity those 3 years ago ;)
« Last Edit: May 15, 2010, 06:51:06 PM by Caradir »
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"Banking was conceived in iniquity and was born in sin. The bankers own the earth. Take it away from them, but leave them the power to create money, and with the flick of the pen they will create enough deposits to buy it back again. However, take away from them the power to create money and all the great fortunes like mine will disappear and they ought to disappear, for this would be a happier and better world to live in. But, if you wish to remain the slaves of bankers and pay the cost of your own slavery, let them continue to create money." Josiah Stamp (Governor Bank of England 1928-41)

Offline Kurtt

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Re: A Wow Thread
« Reply #122 on: May 17, 2010, 12:25:32 AM »
Quote from: Caradir on May 15, 2010, 06:32:27 PM
Quote from: Kurtt on May 14, 2010, 08:24:00 PM
Phone them. That's what I did, and I got my account back within hours.

You'll need your original lisence key handy though.

well ill do that on Monday and hopefully get it sorted.

Just logged into THF forums :D so ill assume my old horde toons are still in there even if i havent logged them for 3 years hehe

i know my alliance toons have been homeless since i rage quit Synchronicity those 3 years ago ;)

I wouldn't count on your toons being in THF I'm afraid. The last GM had a great purge and removed a lot of people. Kick me on here if you want a reinvite though.
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Offline Caradir

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Re: A Wow Thread
« Reply #123 on: May 17, 2010, 04:53:27 PM »
yeah i checked armory and none of the names seemed like mine (not that i remember toons names)

currently on hold listening to same message over and over and over again sheesh!!

Seems teh people i needed to speak to finished at 6pm GMT and i got through at 6:10 after being on hold for 30 frikkin minutes.

Emailed them so tomorrow at the earliest for a resolution, at least i got the info from bloke that last payment was in some womans name and not mine so shouldnt be an issue really.
« Last Edit: May 17, 2010, 05:25:06 PM by Caradir »
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"Banking was conceived in iniquity and was born in sin. The bankers own the earth. Take it away from them, but leave them the power to create money, and with the flick of the pen they will create enough deposits to buy it back again. However, take away from them the power to create money and all the great fortunes like mine will disappear and they ought to disappear, for this would be a happier and better world to live in. But, if you wish to remain the slaves of bankers and pay the cost of your own slavery, let them continue to create money." Josiah Stamp (Governor Bank of England 1928-41)

Offline Caradir

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Re: A Wow Thread
« Reply #124 on: May 18, 2010, 02:42:38 PM »
phoned them again more time on hold, my lord that hold music is awful.

They have escalated the issue (the highjackers paid a 3 month sub then tried claiming money back as i changed password on them after receiving email from blizz saying account may have been compromised) so once that issue is removed i will be able to log in again.

so awaiting the email telling me all is well ;)
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"Banking was conceived in iniquity and was born in sin. The bankers own the earth. Take it away from them, but leave them the power to create money, and with the flick of the pen they will create enough deposits to buy it back again. However, take away from them the power to create money and all the great fortunes like mine will disappear and they ought to disappear, for this would be a happier and better world to live in. But, if you wish to remain the slaves of bankers and pay the cost of your own slavery, let them continue to create money." Josiah Stamp (Governor Bank of England 1928-41)

Offline Keggi

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Re: A Wow Thread
« Reply #125 on: May 18, 2010, 02:44:31 PM »
just watch put for the scam emails some are pretty good and authentic looking:).
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Offline Caradir

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Re: A Wow Thread
« Reply #126 on: May 19, 2010, 12:53:48 PM »
still waiting

getting annoyed now (impatience ftw)

how hard can it be to untick a box on a screen somewhere?
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"Banking was conceived in iniquity and was born in sin. The bankers own the earth. Take it away from them, but leave them the power to create money, and with the flick of the pen they will create enough deposits to buy it back again. However, take away from them the power to create money and all the great fortunes like mine will disappear and they ought to disappear, for this would be a happier and better world to live in. But, if you wish to remain the slaves of bankers and pay the cost of your own slavery, let them continue to create money." Josiah Stamp (Governor Bank of England 1928-41)

Offline Keggi

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Re: A Wow Thread
« Reply #127 on: May 19, 2010, 01:22:22 PM »
Quote from: Caradir on May 19, 2010, 12:53:48 PM
still waiting

getting annoyed now (impatience ftw)

how hard can it be to untick a box on a screen somewhere?

think blizz are having trouble with staff lvls at the moment and the billing department is fecked.
ingame gm response time is about 2 days.
i did see a blue post on the forums that it takes a day or longer to restore a hacked account.
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Offline Caradir

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Re: A Wow Thread
« Reply #128 on: May 19, 2010, 01:34:18 PM »
Quote from: Keggi on May 19, 2010, 01:22:22 PM
think blizz are having trouble with staff lvls at the moment and the billing department is fecked.
ingame gm response time is about 2 days.
i did see a blue post on the forums that it takes a day or longer to restore a hacked account.

problem is a cashback was placed against the account, what happened was

account was hacked, hacker didnt change password or do anything else.

I recieved an email fdrom Blizz advising account may have been compromised, i log into account management change password.
Noticed a 3 month sub had been put on account, i laughed at silly hackers.
I reinstall game and patch (sigh) to check my banks hadnt been raided, all was fine, logged off, uninstalled, forgotten about.


This all happened 9 months after i stopped playing.

so 1year and a few months after this happened i try to log in with my newly purchased WotLK to find a charge back on the account, i.e. the hackers approached their CC firm to get the cash for the sub they didnt get on my account :) makes me think it was some gold seller who uses accounts for a few months then forwards gold on.

So until they sort it the account is suspended, even though they have agreed that someone subbing up to my account 9 months after i had stopped playing/ uninstalled/ and built a new computer with the fact the person subbing wasnt me (was some woman) it would be dealt with asap.

They couldnt answer how someone could get hold of my account details as i didnt use that name/password combo anywhere else.

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"Banking was conceived in iniquity and was born in sin. The bankers own the earth. Take it away from them, but leave them the power to create money, and with the flick of the pen they will create enough deposits to buy it back again. However, take away from them the power to create money and all the great fortunes like mine will disappear and they ought to disappear, for this would be a happier and better world to live in. But, if you wish to remain the slaves of bankers and pay the cost of your own slavery, let them continue to create money." Josiah Stamp (Governor Bank of England 1928-41)

Offline Caradir

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Re: A Wow Thread
« Reply #129 on: May 19, 2010, 02:48:14 PM »
and now they are spamming my inbox with customer satisfaction surveys before they have even sorted it grrrrr

3 and counting
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"Banking was conceived in iniquity and was born in sin. The bankers own the earth. Take it away from them, but leave them the power to create money, and with the flick of the pen they will create enough deposits to buy it back again. However, take away from them the power to create money and all the great fortunes like mine will disappear and they ought to disappear, for this would be a happier and better world to live in. But, if you wish to remain the slaves of bankers and pay the cost of your own slavery, let them continue to create money." Josiah Stamp (Governor Bank of England 1928-41)

Offline Keggi

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Re: A Wow Thread
« Reply #130 on: May 19, 2010, 02:59:46 PM »
rotfl somebody on the official forums had been hacked so he filled in the webforms and was waiting for his account to be returned.

and he had the same thing happen to him. :-X

http://forums.wow-europe.com/thread.html?topicId=13516703108&sid=1
« Last Edit: May 19, 2010, 03:06:45 PM by Keggi »
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Offline Caradir

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Re: A Wow Thread
« Reply #131 on: May 20, 2010, 01:15:35 PM »
well thats 8 days since my first webform was sent and still no joy :(

they dont wants me cash again i tells ya.

crappy customer service.
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"Banking was conceived in iniquity and was born in sin. The bankers own the earth. Take it away from them, but leave them the power to create money, and with the flick of the pen they will create enough deposits to buy it back again. However, take away from them the power to create money and all the great fortunes like mine will disappear and they ought to disappear, for this would be a happier and better world to live in. But, if you wish to remain the slaves of bankers and pay the cost of your own slavery, let them continue to create money." Josiah Stamp (Governor Bank of England 1928-41)

Offline Mangala

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Re: A Wow Thread
« Reply #132 on: May 20, 2010, 01:25:02 PM »
Quote from: Caradir on May 20, 2010, 01:15:35 PM
well thats 8 days since my first webform was sent and still no joy :(

they dont wants me cash again i tells ya.

crappy customer service.

Remember, Vivendi owns Activision-Blizzard, and being French arent used to conflict, so have probably run away.
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Offline Keggi

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Re: A Wow Thread
« Reply #133 on: May 20, 2010, 02:28:25 PM »
phone them again and give them some abuse wont help get your account back but you will feel better :)
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Offline Caradir

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Re: A Wow Thread
« Reply #134 on: May 20, 2010, 02:30:15 PM »
Quote from: Keggi on May 20, 2010, 02:28:25 PM
phone them again and give them some abuse wont help get your account back but you will feel better :)

you reading my mind? Oo
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"Banking was conceived in iniquity and was born in sin. The bankers own the earth. Take it away from them, but leave them the power to create money, and with the flick of the pen they will create enough deposits to buy it back again. However, take away from them the power to create money and all the great fortunes like mine will disappear and they ought to disappear, for this would be a happier and better world to live in. But, if you wish to remain the slaves of bankers and pay the cost of your own slavery, let them continue to create money." Josiah Stamp (Governor Bank of England 1928-41)
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