The ram was given again to everybody in a patch. The first time it was handed out some people didn't recieve the mount as their bags were full. Was apparently easier to give the ram again to everybody who were entitled to it (those who bought the Adventrure pack, or some such).
The bard scroll is wonderful, cuts a lot on the expenses for toons who have to respec repeadetly
The items do not appear instantly to your bags. If you just log on and leave fast after a longish hiatus, you won't necessarily get the stuff (or mail for the stuff, as some of the stuff appears in mail), but will be there next time you log on.