Author Topic: Unable to launch game, any ideas?  (Read 2963 times)

Offline cessuin

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Unable to launch game, any ideas?
« on: November 25, 2011, 09:42:52 PM »
For whatever reason I am completely unable to launch the game, it starts fine but crashes on the splash screen after login with no game error.

Event log gives a faulting module name of "RemoteRenderer.dll" as well as a separate "File not found" error (although it doesn't say which file helpfully).

I've tried various things like updating my gfx card drivers without any success so thought I would try my luck here  :(

Josh

Offline Mangala

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Re: Unable to launch game, any ideas?
« Reply #1 on: November 25, 2011, 09:53:37 PM »
No one of us on comms has had issues. But I did some googlefu.

try this:

Quote
Client_defaults.ini file in the retail client folder, changing fullscreen-false

(Not sure where the folder is, most likely under EA somewhere in programs etc)

Not sure if it works, but its an idea.
"May God stand between you and harm in all the empty places you must walk."


Offline Mangala

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Re: Unable to launch game, any ideas?
« Reply #2 on: November 25, 2011, 09:56:15 PM »
Also install the correct version of this:

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=14431#filelist

for your ops system and see how it goes.
"May God stand between you and harm in all the empty places you must walk."


Offline Mangala

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Re: Unable to launch game, any ideas?
« Reply #3 on: November 25, 2011, 09:57:16 PM »
x86 is win7 32bit, 64 is obvious...
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Offline cessuin

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Re: Unable to launch game, any ideas?
« Reply #4 on: November 25, 2011, 10:07:01 PM »
Nope, I already tried the first and the C++ update didn't help either. Might just sack it off until tomorrow and hope there are some more suggestions about.

Offline Teleute

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Re: Unable to launch game, any ideas?
« Reply #5 on: November 28, 2011, 06:35:18 PM »
Still no Cessuin :(

Offline Kurtt

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Re: Unable to launch game, any ideas?
« Reply #6 on: November 28, 2011, 10:06:51 PM »
Still no Cessuin :(

Anything on the official forums about this?

Offline cessuin

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Re: Unable to launch game, any ideas?
« Reply #7 on: December 04, 2011, 09:13:13 AM »
Nope, didn't even get as far as choosing a server all weekend. I send them off a whole load of diagnostics as requested on the official forums but just a generic response saying they received it.

Its something client related, since there were people who had done previous beta testing with no issues seeing the problem so they should be able to fix.

The problem is basically hardware incompatibility so I just need to save my pennies faster and buy a new rig.

Offline Caradir

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Re: Unable to launch game, any ideas?
« Reply #8 on: December 04, 2011, 10:04:22 AM »
Nope, didn't even get as far as choosing a server all weekend. I send them off a whole load of diagnostics as requested on the official forums but just a generic response saying they received it.

Its something client related, since there were people who had done previous beta testing with no issues seeing the problem so they should be able to fix.

The problem is basically hardware incompatibility so I just need to save my pennies faster and buy a new rig.

ATI card?
"Banking was conceived in iniquity and was born in sin. The bankers own the earth. Take it away from them, but leave them the power to create money, and with the flick of the pen they will create enough deposits to buy it back again. However, take away from them the power to create money and all the great fortunes like mine will disappear and they ought to disappear, for this would be a happier and better world to live in. But, if you wish to remain the slaves of bankers and pay the cost of your own slavery, let them continue to create money." Josiah Stamp (Governor Bank of England 1928-41)

Offline cessuin

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Re: Unable to launch game, any ideas?
« Reply #9 on: December 04, 2011, 08:48:02 PM »
Yeah, X1650 ... it just meets the min spec. Main problem is my PC doesn't have PCIe (its a server basically, so while the CPU/Mem is way above spec I can only ever install AGP gfx).

We'll see if they get it working, otherwise it'll just be a few months before i can play (and having never played I won't get withdrawal  ;D)

Offline Kurtt

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Re: Unable to launch game, any ideas?
« Reply #10 on: December 04, 2011, 08:54:49 PM »
Tough break Cess, was looking forward to getting the old THF guys back together.