Hands of Justice

What we have played => Star Wars: The Old Republic => Topic started by: cessuin on November 25, 2011, 09:42:52 PM

Title: Unable to launch game, any ideas?
Post by: cessuin on November 25, 2011, 09:42:52 PM: For whatever reason I am completely unable to launch the game, it starts fine but crashes on the splash screen after login with no game error.

Event log gives a faulting module name of "RemoteRenderer.dll" as well as a separate "File not found" error (although it doesn't say which file helpfully).

I've tried various things like updating my gfx card drivers without any success so thought I would try my luck here :(

Josh
Title: Re: Unable to launch game, any ideas?
Post by: Mangala on November 25, 2011, 09:53:37 PM: No one of us on comms has had issues. But I did some googlefu.

try this:

Quote
Client_defaults.ini file in the retail client folder, changing fullscreen-false

(Not sure where the folder is, most likely under EA somewhere in programs etc)

Not sure if it works, but its an idea.
Title: Re: Unable to launch game, any ideas?
Post by: Mangala on November 25, 2011, 09:56:15 PM: Also install the correct version of this:

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=14431#filelist

for your ops system and see how it goes.
Title: Re: Unable to launch game, any ideas?
Post by: Mangala on November 25, 2011, 09:57:16 PM: x86 is win7 32bit, 64 is obvious...
Title: Re: Unable to launch game, any ideas?
Post by: cessuin on November 25, 2011, 10:07:01 PM: Nope, I already tried the first and the C++ update didn't help either. Might just sack it off until tomorrow and hope there are some more suggestions about.
Title: Re: Unable to launch game, any ideas?
Post by: Teleute on November 28, 2011, 06:35:18 PM: Still no Cessuin :(
Title: Re: Unable to launch game, any ideas?
Post by: Kurtt on November 28, 2011, 10:06:51 PM: Quote from: Teleute on November 28, 2011, 06:35:18 PM
Still no Cessuin :(

Anything on the official forums about this?
Title: Re: Unable to launch game, any ideas?
Post by: cessuin on December 04, 2011, 09:13:13 AM: Nope, didn't even get as far as choosing a server all weekend. I send them off a whole load of diagnostics as requested on the official forums but just a generic response saying they received it.

Its something client related, since there were people who had done previous beta testing with no issues seeing the problem so they should be able to fix.

The problem is basically hardware incompatibility so I just need to save my pennies faster and buy a new rig.
Title: Re: Unable to launch game, any ideas?
Post by: Caradir on December 04, 2011, 10:04:22 AM: Quote from: cessuin on December 04, 2011, 09:13:13 AM
Nope, didn't even get as far as choosing a server all weekend. I send them off a whole load of diagnostics as requested on the official forums but just a generic response saying they received it.

Its something client related, since there were people who had done previous beta testing with no issues seeing the problem so they should be able to fix.

The problem is basically hardware incompatibility so I just need to save my pennies faster and buy a new rig.

ATI card?
Title: Re: Unable to launch game, any ideas?
Post by: cessuin on December 04, 2011, 08:48:02 PM: Yeah, X1650 ... it just meets the min spec. Main problem is my PC doesn't have PCIe (its a server basically, so while the CPU/Mem is way above spec I can only ever install AGP gfx).

We'll see if they get it working, otherwise it'll just be a few months before i can play (and having never played I won't get withdrawal ;D)
Title: Re: Unable to launch game, any ideas?
Post by: Kurtt on December 04, 2011, 08:54:49 PM: Tough break Cess, was looking forward to getting the old THF guys back together.